Initiate point of sale telephone interview (POSTI) by calling 1-800-604-6844.
- Monday – Thursday 8:30 a.m. to 9:00 p.m EST
- Friday 8:30 a.m. to 6:00 p.m. EST
- Saturday 10:00 a.m. to 4:00 p.m. EST
For After Hours/Saturday there are 3 options available:
- During regular hours, you may make a three way call at a convenient time for your client.
- Call 1-800-604-6844 and leave your and your client’s information. (Name, telephone number, plan, and best time to call). DIMA will call and complete the POSTI.
- Email dimanewbiz.com the client’s information and DIMA will call and complete the POSTI.
TeleSale Agents Please Note:
If you are selling a product over the telephone, or by mail, three way calls are acceptable. The Agent will be responsible for the initiation of contacting the Interviewer during the sales call.
Language Translation
When an agent calls in they can request a language translator to complete the POSTI. When they request the translator, the interview rep will call the service they use with the agent on the phone and proceed with the interview using the translator on a three way conference call.